The second-hand marketplace Members Voice Frustration Regarding Size Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.

Social Media Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.

The company said the updated approach better aligns with other platforms.

They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.

Measurement Approach Changes

Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Necessary Adjustments

A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.

Service Background

The app has more than 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.

Timothy Jones
Timothy Jones

A Milan-based historian and writer passionate about uncovering and sharing the city's storied past and cultural treasures.